Privacy Policy

Last updated: July 1, 2026

1. Introduction and Who We Are

Moons Media Group (operated by Moons Media Internet Consultancy FZCO, hereinafter "we", "us", or "our") operates the website moonsmediagroup.com and its subpages, including the AI-powered tools platform known as The Lab. We are deeply committed to protecting your personal data and respecting your privacy.

Moons Media Internet Consultancy FZCO is the data controller responsible for the processing of your personal data. Our official registered office is located at: Dubai Silicon Oasis, Dubai Digital Park, Building A1, Dubai, United Arab Emirates.

Although Moons Media Internet Consultancy FZCO is established outside the European Economic Area (EEA) in the United Arab Emirates (UAE), the processing of personal data belonging to Belgian and European users is carried out in strict compliance with the General Data Protection Regulation (GDPR/AVG), applicable Belgian legislation, and other relevant international regulations.

2. Which data do we collect

We may collect and process the following categories of personal data when you use our platform, contact forms, or the AI-powered tools in The Lab:

• Identification & Contact data: Name, email address, and any information you provide voluntarily when filling out a form or creating an account.

• Usage data: IP address, browser type, operating system, visited pages, and timestamps of your visit, collected anonymously through our server and analytical tools.

• Input data: Content, text, or prompts that you input directly into the tools within The Lab to generate outputs.

3. Purposes and Legal Bases for Processing

We process your personal data for the following specific purposes:

• Providing our Services: To grant you access to our website and ensure the proper functioning of the AI tools in The Lab (Legal basis: Execution of an agreement).

• Website Security: To detect and prevent malicious traffic, bot attacks, and spam using security partners like Cloudflare (Legal basis: Legitimate interest).

• Analysis and Improvement: To monitor website traffic and optimize the user experience and performance of our tools (Legal basis: Legitimate interest / Consent for cookies).

4. Data Retention Periods

We store your data no longer than strictly necessary for the purposes they were collected for:

• Contact and account data: Up to 5 years after our last operational contact or upon your request to delete the account.

• Usage and Analytics data: Maximum of 2 years after collection, fully matching our cookie expiration policy.

5. International Data Transfers and Your Rights

Because Moons Media Group is based in the UAE, your data may be transferred and stored outside the European Economic Area (EEA). We secure these transfers using appropriate safeguards, such as Standard Contractual Clauses (SCCs).

Under the GDPR, European users retain all standard privacy rights, including the Right to Access, Rectification, Erasure (Right to be Forgotten), and the Right to restrict or object to processing. You also hold the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).

6. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us directly via:

Email: [email protected] | Phone: +971 58 876 1001

Address: Dubai Silicon Oasis, Dubai Digital Park, Building A1, Dubai, United Arab Emirates.